Reporting to: Lead Case Manager
Employment Type: Full Time
FLSA Status: Non-Exempt
Subordinates : N/A
City/State: Euclid, OH
Provide case management services for clients. This includes a variety of activities, ranging from providing client education and evaluation, to functioning as the liaison between the client and the providers.
- Provide case management services for clients. This includes a variety of activities, ranging from providing client education and evaluation, to functioning as the liaison between the client and the providers.
- Provide supportive and direct services to clients with substance abuse and/or mental illness as outlined in the individual plan of care and directed by the primary counselor or treatment team.
- Monitor clients successfully by carrying out treatment plans for chronically mentally ill and/or substance abuse clients.
- Conducts Bio-Psycho-Social assessments, substance abuse assessments, and individual and group sessions.
- Recommends and coordinates other levels of care for clients.
- Assumes responsibilities including assisting in the development, implementation and monitoring of long and short-term case management treatment plans with the aim of improving and/or restoring individual, family, and community functioning.
- Documents all interactions with clients in the client’s individual file according to state standards including with any internal/external person associated with client.
- Collects urine sample from same sex clients as required.
- Provides human resources with copies of all continuing education certificates to facilitate compliance with state and/or federal regulatory boards.
- Oversee quality assurance and improving program performance.
- Ensure that all required documentation is completed within 24-48 hours after services are delivered or as directed by the Clinical Director.
- Train other providers and non-providers on documentation standards as directed by the Clinical Director.
- Advocate for clients by discussing treatment progress with referral agencies and at court hearings.
- Travel to other treatment locations to monitor and report client's progress to referral agencies.
- Performs other duties as required
- Minimum of an Associate’s degree, bachelor’s preferred in social work, counseling, psychology or other relevant field.
- CDCA with two years of related experience; Possession of Ohio Licensure or equivalent certification in counseling, social work or chemical dependency.
- Knowledge of clinical theory, intervention techniques and professional counseling ethics.
- Ability to interact effectively with clients in an empathic and professional manner.
- Knowledge of applicable laws and governmental regulations relating to client rights.
- Knowledge of issues relating to clinical discharge planning and skill in utilizing discharge resources appropriately.
- Establish good rapport and demonstrate positive relations with the clients, families, general public, referral sources, and staff.
- Communicate in a clear and concise manner both verbally and in writing.
- Ability to respond to a variety of demands requiring prompt action, flexibility, mature judgment, and sound decision-making skills.
- Knowledge of assessment skills for dual substance abuse population and implementation of individual treatment plan relating to their problem areas.
- Client Interaction/Customer Service
- Oral/Verbal Communication
- Ability to manage multiple clients
To apply for this opportunity,
please send your resume and a cover letter to
We are an Equal Opportunity Employer